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SMM Owl

Cancellation & Refund Policy

We offer intangible, irrevocable digital products, so downloadable products are refundable. If you have any issues with the product, please connect with our WhatsApp chat support from our website. Our support will try to resolve your issue, and if we are unable to resolve your issue within 48 hours, we will refund your money.

Conditions for a refundable purchase .

You need to meet all the following condition:

  • For failed/cancelled transactions, the money will be refunded to the buyer’s account.
  • Customers are given 12 hours to test each script. If you find any issues, you can contact our support team.
  • The money is 100% in the buyer’s account as there is no discount in the refund process..
  • No refunds will be issued after 12 hours of original purchase.

 

Error message is often related to improper setup, hosting configuration, script configuration, plugin conflicts, or missing files that are causing items not to work. Before requesting a refund from

Before you request a refund from SMM Panel, you must do the following:

  • Please read the detailed documentation of the purchased item.
  • Make sure the server meets the product’s specified requirements.
  • If you have checked the above two points and are still having issues, please open a support ticket with our support team.

 

Due to the nature of downloadable products, we are aware that this policy can be abused and reserve the right to refuse refunds if we determine that our refund policy has been abused.